In the past it was purely about value for money, the uniqueness of products and services, or efficiency in service delivery, today's competitive environment has added factors that require a rethinking of one's own corporate capabilities.

Reliability, resilience, and a sense of responsibility are not only demanded by individual customers influenced by social media. Supply chain controls, regulatory requirements, and purchasing conditions imposed by major buyers require today's decision-makers to establish "high reliability" as a corporate capability.

This guide shows how this can be achieved successfully.

Since 2015, Dr. Helmut Steigele has established himself as a trainer and consultant for the design, hardening, and automation of digital services and products with digital service elements in Europe.

His focus is on the development and implementation of early warning mechanisms along supply chains, integrating integrated risk management and artificial intelligence.

He teaches and advises clients from the aviation industry, the critical infrastructure sector, and cloud services within Europe and from the USA to Singapore.